Case Study: Johnson Matthey

Demand Generation CRM Automation Campaign Strategy AI Adoption Go-to-Market

Category: B2B Industrial / Sustainable Technologies / Global

Role: Senior B2B Demand Generation & Growth Marketing Lead (Full-time Remote)

1) Context

Joined Johnson Matthey, a 200-year-old British industrial chemicals company (FTSE 100 during tenure), as the sole digital marketer for the hypergrowth Catalyst Technologies sector.

The sector sells physical catalysts and licenses process technology to oil refineries, hydrogen plants, and chemical producers worldwide, with contract cycles ranging from multi-million to nine-figure deal sizes.

2) Problem

The Catalyst Technologies sector was scaling its decarbonization portfolio (hydrogen, sustainable aviation fuel, carbon capture, syngas) into highly competitive new markets, but the existing digital marketing function was small and inbound demand for these emerging technologies was thin.

Sales relied heavily on industry relationships and conferences. The team needed structured digital demand generation, CRM-integrated lead handling, and AI-era operational efficiency.

3) Approach

As the sole digital marketer for the sector, expanded the existing function across SEO, paid media, web, content, CRM, and email. Built the CRM-integrated lead-capture system that became the cross-sector template.

Took on a dual role as Product Owner on the matthey.com digital transformation team in the final nine months, leading UX research and the cross-sector lead-capture rollout. Served as the sector's Microsoft CoE Champion, leading Copilot adoption across the marketing function.

4) Results

$20M+
Qualified pipeline from a single optimized lead capture asset
+110%
YoY increase in sector website traffic
+337%
YoY increase in LCH™ Low Carbon Hydrogen page traffic
#1
SERP rankings on priority hydrogen and SAF pages (North America)
$1B+
Enterprise wins supported through campaigns, content, and SEO during tenure
CoE
Microsoft Center of Excellence Champion for Copilot adoption
Bronze
Innovation Award (Biomass Ideaslab, only non-scientist selected)

Martech Stack

Campaign example: LCH™ Low Carbon Hydrogen tech